Telephone Conferencing System Project

The telephone conferencing system project was originally initiated for two reasons. The first was that we were already providing VoIP (Voice over IP) Services with our webinars. The VoIP required extra bandwidth to be allocated for the transmission of audio and video when streaming a live broadcast. This significantly lowered the quality of video bandwidth that could be streamed over a network. When our customers utilized VoIP in their webinars, there would often be skips or breaks in the audio/video transmission for customers who had a slower network connection. The solution was to allow our customers to use a conference calling system, provided through our company, which could be used over the phone. This freed up the extra bandwidth that was needed by VoIP, resolving the issue that was aforementioned. In addition, it also permitted our customers to take advantage of the extra bandwidth to use higher quality video streaming for their customers.

The second reason for the integration of a telephone conferencing system with our meeting application was that a lot of our customers were already using a 3rd party conference calling service. This created an increased demand for such a service to be provided by us. Many customers enjoyed the benefits of using a conference calling service and were delighted when we announced the commencement of the new project.